Dr. Joel, Inc.

Computer Troubles?
Call the Doctor

We are happy to provide service for all of your business and personal computer needs. As an on-site service company, we come to you. Online remote support is also available to help your systems stay up and running. We will help with your computer needs whether you have one computer or a large business network with multiple locations. Whatever your computer needs may be, we can help.

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Keep Calm and Call the Doctor

With more than 40 years of combined experience with computers, AJ and Joel have the knowledge and ability to help  you with any technology needs you have. Since 1997 we have happily been providing quality support services in an honest and trustworthy way. These are just some of the things we can assist you with.

Computer Repair & Upgrade

If your Computer is experiencing any of the following problems, boot errors, noisy fans, network problems, blue screens or crashes and more, we can help you get your computer back to running like new! If it’s time for a new computer, we can get your data transferred and have you up and running quickly!

Malware & Virus Removal

Using the latest tools and utilities available we will remove and protect your systems from spyware, viruses, malware and rootkits. From minor annoyances and workflow hindrances to destructive data theft. We remove the things that keep your computer from working for you.

Server Installation & Support

Complete server support for your business regardless of size. We offer a wide selection of products to suit your business needs, and best of all we do not insist on contractual length of service/support we offer you, If you would just like an hour of our time or if you want 30 hours a week on-site, phone or remote support we can assist you and your Business.

Remote Support

To diagnose and solve problems quickly we use secure, advanced software to connect to your computer which will allow us to see at first-hand what is happening. It’s the next best thing to having us sitting at your desk!

Network Solutions

We can take care of your network no matter if it’s home WiFi or a large corporate network. We're dedicated to delivering networking solutions to help you work efficiently with minimal amounts of downtime.

Printer Solutions

Whether you need a printer for just one person or for an entire office, we can help. Are you having problems with printing? We can find the solution! We will get you up and running or help with getting a new one installed.

Managed IT Services

Proactive monitoring of your company’s digital wellness. Managed Services allows us to solve many problems before they become an issue as well as identify failing hardware before there is a service interruption. This allows you to keep working while still managing your costs.

Cloud Services

Lowering capital expenses and infrastructure by helping our clients securely migrate systems management, application processing and data storage to tightly-managed, off-site resources. Cloud services can replace your traditional servers and IT services, thus reducing your total costs.

Mobile Device Support

Do you have a mobile device but not getting the most out of it? Is it not configured how you want? Let us help you make use of it to it’s full potential and make you more efficient in the process. We provide one-on-one help and training so you can get your questions answered and use your device to the full!

About Dr. Joel

We are a family owned and operated computer service and IT provider in Durango, CO. We love working with our clients and getting to know you and your specific needs personally.

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Why Our Customers Love Us

"Not being very computer wise it was a huge relief to me when I found Dr Joel. His expertise are phenomenal and his friendly demeanor ensures that I don’t feel completely inept. Dr Joel has always been willing to explain what is happening, give me suggestions to help me try and solve problems first and if I am unable to do so I know he will call into the center sooner rather than later to fix whatever is going awry. Brilliant bloke, great service and one very happy customer.”

Lesley Lach | Director
Durango Early Learning Center

“Joel’s definitely my top choice for our computer needs. For over 20 years Joel has fixed more than a few problems other “techs” could not .… and he’s fixed a few problems other “techs”  have caused! Whether it’s a complete custom network set up, new machine,  or just a basic repair, he’s the one I trust to fix it right the first time, every time. On top of being awesomely knowledgeable, he’s honest and dependable. Joel’s personal character and professional skills are simply the best. I highly recommend!!”

Janet Anderson | District Manager
Durango West Metropolitan District

"My oil and gas firm has been contracting the services of Joel for almost 10 years, and I sure hope he's around for another 10 years. I have always found 'Dr Joel' to be prompt, professional, highly congenial, and most importantly, trustworthy. The latter in which is quite important when dealing with issues completely out of your expertise. I put the seal of approval on Joel for anyone else contemplating his services."

Tim Rynott | Owner
Ridge Resources

"Joel and AJ are the most responsive and attentive IT support
providers my company has experienced.  Their attention to detail and concern
for security and data privacy are fantastic!"

Jim Link | Owner
James E. Link II PC

"I have used Joel and A J Mitchell  as my computer consultants for at least 15 years. I have found them to be very competent, prompt, efficient and reasonable in all the dealings I have had with them over the years. They have installed new equipment, such as computers and printers and made  sure our small network was operating properly, along with trouble shooting any problems that crop up. I would not hesitate to recommend them in the future for anybody needing these services."

Mike Lewis | Owner
Firestone of Durango

Dr Joel Delivers, we have had nothing but great responsive service with a reasonable attitude towards our technology needs. Highly recommended. good people.

Glenn Lathrop | Chief Bean
Desert Sun Coffee Roasters

Dr. Joel is our IT support go to company. They offer all computer (software & hardware) and networking knowledge necessary to make us a successful running business. We have worked with Dr. Joel's team for over 10 years. They take the time to understand our business needs and how we are structured before arriving at a solution however big or small. We aren't big enough to require a full time IT staff and found that Dr. Joel provided the perfect solution. They have the technical expertise and mindshare we needed coupled with flexibility in the level of support.

Julie Anderson | Controller
The Wells Group of Durango

"Working with Dr. Joel, Inc. is like working with family.  They always take care of our needs in a timely manner, and do it with the utmost professionalism.  They’re honest, and have a sincere concern for our IT needs."

San Juan BOCES

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